By connecting loyalty insights, retail media and a cinema reward, we helped turn excitement around the film into customer participation, purchase and measurable growth.
Key Insights
35.7k
incremental units delivered through a connected retail media journey
7.9m
customers reached across multiple touchpoints
1.3m
homepage impressions achieved with an 18.7% conversion rate
Services Used
The Brief
The Devil Wears Prada 2 cinematic release provided Diet Coke with a high-profile cultural partnership and an opportunity to connect with customers through a moment already capturing attention and conversation.
Coca-Cola Europacific Partners wanted to bring that excitement into the retail experience. Working with us, the aim was to create a campaign that encouraged customers to get involved, strengthened their connection with Diet Coke and delivered measurable growth.
Campaign Objectives:
- Build excitement around Diet Coke’s partnership with The Devil Wears Prada 2.
- Turn that excitement into customer participation and purchase.
- Strengthen consideration and purchase through connected retail media.
- Deliver measurable sales uplift and brand growth.
- Understand how different touchpoints influenced customer behaviour throughout the journey.
The Challenge
Cultural partnerships can attract plenty of attention. But how do you turn that attention into action?
Coca-Cola Europacific Partners wanted to create an experience that felt relevant and rewarding for customers, while making it easy for them to take part.
It also needed a clear view of how customers engaged with the campaign, what they went on to buy and which touchpoints delivered the strongest results.
The Solution
We created a connected customer journey that brought together inspiration, purchase and reward.
Using loyalty insights, we identified relevant audiences and reached them with messaging designed to build excitement. Onsite and in-store media then kept Diet Coke front of mind throughout the shopping journey.
Customers who bought qualifying Diet Coke products could unlock a cinema reward. This gave them another reason to take part and created a clear connection between the film partnership, the purchase and the reward.
The campaign was powered by Nectar360 Pollen, bringing audiences, activation and measurement together. This gave Coca-Cola Europacific Partners a clearer view of how customers moved through the journey and which touchpoints helped drive sales.
The Results
The campaign turned a major cultural moment into customer action and commercial growth.
35.7k
incremental units and a 7.8% sales uplift
7.9m
customers reached across onsite and in-store activity
1.3m
homepage impressions with an 18.7% conversion rate
58k
unique customers reached through offsite activity
1.8m
offsite impressions delivered across digital media
Beyond the strong numbers, the campaign showed the value of connecting loyalty insights, retail media and customer rewards. Coca-Cola Europacific Partners could see how customers engaged throughout the journey and gain a clearer understanding of what drove participation, purchase and growth.